Management, ensured smooth administration of training and professional resume writing services syracuse ny operations in a fast-paced office. Provided feedback and training to staff concerning customer service procedures. Utilized interpersonal communication skills when assisting staff with difficult callers. Customer Service, utilized courteous and professional communications with clients and subordinates.Continuously met or exceeded company mandated"'s. Brainstormed with team to identify strategies for improved efficiency.Research, excellent problem solving skills and research techniques used when researching, analyzing and resolving complex service issues. Called upon research skills to gather account history when generating answers for clients. Education, real Estate License earned 2007, personnel Management 2004.
Albany, NY 12203 (518) 555-1234. Profile, licensed Real Estate Agent. Over 15 years experience in the Customer Service Industry.Outstanding presentation, negotiation and leadership qualifications. Proven accomplishments in service delivery, office management, program planning, project management, policy help with writing a critical essay development and problem resolution.Recipient of multiple Quality Service awards. Strengths in: Market appraisal and evaluation, knowledge of insurance and mortgage banking. Financing and banking relationships, sales and Marketing Strategies, customer complaints resolution.New business development, microsoft Office and The Internet, personnel management and teambuilding. Cost control and reduction, quality and productivity improvement, skills Summary.
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